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Script

A Script is a pre-defined set of dialogues or responses used by agents to guide them through customer interactions. Scripts can be anyhere for 1 page to multiple pages long depending on the call requirements, complexity of the campaign, or even based on compliance.
Daniel Harding
Post by Daniel Harding
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.