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A progressive dialler is a form of auto dialler that will automatically dial lead records, one at a time. This process ensures that non-productive calls, such as discconected numbers, are presented to the agent. The dialler will dial one record at a time before moving on to the next record.

Daniel Harding
Post by Daniel Harding
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.