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VOIP Phone Dialler

Take advantage of using a VOIP phone dialler and connect with more customers in an efficient manner.

What is a VOIP Phone Dialler?

First of all, let’s start with what is VOIP?

VOIP stands for “Voice Over Internet Protocol” and allows you to make calls over the Internet. Coupled with a dialler, this means that you can efficiently dial large volumes of leads via VOIP.

Why Invest in a VOIP Phone Dialler?

Investing in a VOIP Phone Dialler is a very wise choice for many businesses. If you are currently using a traditional on-site dialler, or a dialler that is configured with an on-site PBX, then you are limiting your business and likely spending more money in the process.

A VOIP Phone Dialler gives greater accessibility, scalability and modern workflows for a lower cost than traditional systems.

What do you get with a VOIP Dialler?

Autodial​

Auto Dialler

A VOIP Phone Dialler from MaxContact gives you the benefit of multiple dialling modes in one. Seamlessly switch between Predictive, Power and Preview dialling.

Reporting​

Live Data Filtering

Target the data that you want to. The Custom Data Fetching tool will allow you to select the parameters of leads that you want to call and will purely focus on these, giving you a truly targeted approach and better ROI on your data. 

Digital-and-voice​

Compliant Dialling

There is a balance between high volume dialling and doing it in a compliant way. Luckily, with MaxContact, you can boost your agent’s productivity whilst keeping dropped calls at zero.

Self-serve​-1

Equip Your Team Members

You get one chance at a positive first impression. Give your team the tools they need with dynamic scripting to present the business case and capture the required data.

How Does A VOIP Phone Dialler Work?

Team Members log in to MaxContact from any location.

Once connected and in a campaign, they are ready to go!

The VOIP Phone Dialler will begin working by setting up calls to be dialled. This involves dialling multiple numbers at once and only connecting the team member with a customer.

Non-Contacts (answering machines, no answers, disconnected numbers) will not be presented to a team member.

Benefits

IVRs​

Increase Team Productivity

The dialler will work through the non-productive calls and only pass on live calls to staff. This means that staff members are not wasting their time on no answers, answering machines or disconnected numbers.

Work-from-anywhere​

Remote Working

A VOIP Phone Dialler will allow your staff to access from anywhere. Empower your staff to work from anywhere whilst enjoying the benefits of an enterprise dialler.

Speech-Analytics​

Low Call Costs

Enjoy low call costs with a VOIP Phone Dialler, including local call rates for International Dialling.

Why Trust Us

Cost-effective contact centre solutions, with superior service and support levels, is part of the MaxContact difference.

FAQs

No. The great thing about MaxContact is it is two simple costs per month; licenses and telco. We provide our own voice carriage, so you don’t have too!

No major hardware is required. An agent requires a laptop or PC plus a headset at a minimum.

Does your Contact Centre Platform measure up?

MaxContact is the ultimate Call Centre Software built entirely around your business's individual needs.

Whether it’s outbound, inbound, blended, Omni, or a mix of them all, you can manage multiple interaction channels via an easy-to-use management portal – all converged in one solution.

 

Get Started today!