A Flexible Solution That Fits Around Your Business
Flexible contact centre software configuration
With MaxContact you’ll get your own system to design around your unique business needs.
Self-administration made easy
MaxContact has been designed to be easy to use and simple to configure. This enables you to quickly design – or change – your system, without the need for large technical overheads.
Simpler call centre campaign management with drag-and-drop functionality
MaxContact’s easy-to-use Campaign Manager will allow call centre managers to easily manage their campaigns and make quick, simple changes when required.
Features you will love
MaxContact has been designed to fit in with your call centre, rather than the other way around, to make it simply to mold a solution around your business.
Call centres operate in a fast-paced environment, so MaxContact is designed to allow you to make quick, real-time changes to keep up with business demands.
With an in-built auditing tracker, MaxContact will save a record of each change that has been configured and who has made it, ensuring peace of mind.
Configure as many granular permissions groups as your business requires, ensuring only approved staff are able to configure changes.