A Dashboard is a visual representation of key performance indicators (KPIs) and data to monitor and analyze the performance of a call centre. You can allow agents to see specific stats on their own performace, and even how the campaign is performing
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.
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