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Contact Centre Solution Case Studies

Below are some MaxContact customer success stories detailing how implemented contact centre solutions have helped to drive their business forward

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Chameleon Australia

Chameleon Customer Contact is an Australian - owned, customer contact and outsourcing specialist, established in 2011 by a group of experienced direct sales, merchandising and marketing industry leaders.......

 

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Health CX

Health CX is a fully owned and managed Australian business. Headquartered in Sydney, with clients across Australia and New Zealand, their team recognises that one size does not fit all in the allied health and veterinary......

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Surge Direct

Our business is built on quality conversations and transparency for our charity partners. The Surge Group work alongside several fantastic charity organisations, both Australia based and globally recognised. .......

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Thomas Direct

Thomas Direct are an Australian specialist in charitable lottery/raffles and telefund raising for not -for - profits. Based on the Gold Coast, they are experts in the industry, operating for over 30 years, and have developed ..........

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Symmetry HR

Symmetry Human Resources ' vision is to be the best Recruitment and Human Resources business with in the market sectors in which they operate. To achieve this out come they recognised that they had to hire, retain and ..........

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"We were able to set up the system on our own without having a dedicated IT person but we were also deeply impressed with the MaxContact technical team who took the time to understand our business and provide a solution scoped to match our business objectives."

Michael Mckeand
Founder Director, Health CX

surge-direct

"The people at Max Contact have been excellent to work with and they are very knowledgeable. Their call centre solutions have exceeded all of our expectations and continues to do so with the regular updates and value adds. Having worked with a number of call centre solutions over the years I can honestly say that I would recommend Max Contact to any organisation, large or small."

Markus Pedersen
Surge Direct

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We were looking for a vendor that we could truly partner and scale with. Working with MaxContact has enabled us to do just that. We know if we have a question, or a new idea, then the MaxContact team will work with us to deliver.

Matthew Walton
Chief Sales & Marketing Director, Symmetry HR