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A Dialler is an automated system used in call centres to dial a list of phone numbers and connect answered calls to available agents. Most dialler platforms will have 3 calling types, Predictive, Progressive and Preview. Each dial slightly different but all ultimately have the same goal

Daniel Harding
Post by Daniel Harding
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.