A Wallboard is a display screen in a call centre that shows real-time statistics and metrics to keep agents and managers informed. They are usually an extension of a dashboard and be provided to external members of staff or customers if required.
Daniel is the Director of MaxContact Australia. Since launching the business in Australia with its first clients in 2019, it has rapidly grown to become the solution of choice for businesses across Australia and New Zealand. Daniel has a comittment to ensuring that MaxContact Australia continues to grow whilst delivering value for all customers.
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