Automated call centre WFM forecasts
Configure your shift patterns and schedules then allow the WFM package to quickly generate the forecast. This can then be distributed to the business at a click of a button.
We were looking for a vendor that we could truly partner and scale with. Working with MaxContact has enabled us to do just that. We know if we have a question, or a new idea, then the MaxContact team will work with us to deliver.Symmetry HR
The people at MaxContact have been excellent to work with and they are very knowledgeable. Their call centre solutions have exceeded all of our expectations and continues to do so with the regular updates and value adds. Having worked with a number of call centre solutions over the years I can honestly say that I would recommend Max Contact to any organisation, large or small.Surge Direct
The team at MaxContact have made our transition to the cloud seamless. No question was too small and their resolution to our queries was quick and professional. A great bunch of people to work with.NZ Assist