From the blog
Enhancing Holiday Customer Service with Voice AI
The holiday season is synonymous with cheer and celebration, but for businesses, it's also the time of the year when customer service centers are inundated with inquiries. As festive sales soar, so does the volume of calls and...
What is a VoIP Phone System & How Does it Work?
Explore the evolution of business communication with our comprehensive guide to VoIP phone systems. Delve into the core workings of VoIP technology—transmitting voice and data over the internet using IP protocols.
7 Cold Calling Techniques for Success
The landscape of cold calling has undergone a seismic shift in 2023, rendering traditional strategies less effective in the face of evolving consumer behaviour and technological advancements. Traditional methods are becoming less...