‘Work From Home’ contact centre solutions
As a true hosted specialist, by partnering with MaxContact you can ensure your company has sufficient business continuity planning to keep operating in an emergency situation – or enforced lockdowns such as during the COVID-19 pandemic – with WFH staff or a hybrid solution that involves some agents in the centre and some agents working from home.
Contact centre systems can be delivered quickly and easily to have you up and running in next to no time.
Impressive up time
With 99.999% uptime, high availability is the cornerstone of MaxContact’s remarkable contact centre platform.
Local data centres
Rest assured MaxContact can meet any stringent data security policies required by you as a valued customer.
The fact almost a third of MaxContact’s new business comes via referrals from existing clients speaks volumes, as does the technical support team’s average 98% customer rating.
The team at MaxContact have made our transition to the cloud seamless. No question was too small and their resolution to our queries was quick and professional. A great bunch of people to work with.NZ Assist
We were able to set up the system on our own without having a dedicated IT person but we were also deeply impressed with the MaxContact technical team who took the time to understand our business and provide a solution scoped to match our business objectives.Health CX
Professional, honest, reliable and committed to supporting our business requirements in the most effective way. MaxContact provide an exceptional product support team, with fast turnaround times. I highly recommend MaxContact.Thomas Direct