<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=3151120948505270&amp;ev=PageView&amp;noscript=1">



Outbound calling

Call Centre Software

Find out how MaxContact's Call Centre Software can elevate your business to provide the best customer service. Our platform uses smart AI to predict calling for both inbound and outbound dialling.

Our platform also includes WebChat, email, conversational SMS and Social Media Capabilities. 


Debt Collection Software

MaxContact is the ideal platform to run your debt collection company. With customisable scripting and Skill based IVR routing, your customers will be dealt with in a timely manner but also speak to the right person straight away. 

The platform also allows you to take PCI Compliant payments through an IVR or via an agent.  



Ready to dive in? Speak to one of your team today'!

Contact a Team Member!
Call Centre Software

Not-For-Profit Call Centre

The Not-For-Profit sector in Australia is worth over $100billion per year. From large scale events to small community charities, everyone will be reaching out to new and existing customers one way or another.

MaxContact currently works with a number of NFPs to help them engage with their customers and increase their donations. 


Outbound Calling Centre

The unique algorithm of MaxContact’s outbound predictive dialler will drive your business performance, helping you to smash your KPIs and deliver a greater return on investment. Using an auto–dialler will allow you to remove answer machines, no answers and disconnected numbers from lists, allowing your agents to do what they do best – converting more leads for your business. 


Surge Direct

The people at Max Contact have been excellent to work with and they are very knowledgeable. Their call centre solutions have exceeded all of our expectations and continues to do so with the regular updates and value adds. Having worked with a number of call centre solutions over the years I can honestly say that I would recommend Max Contact to any organisation, large or small.

Markus Pedersen
Call Centre Manager - Surge Direct
Debt Collection


BPO Call Centre

In an ever-competitive market, it is important that BPOs give themselves every advantage in winning, and servicing, clients. Partnering with MaxContact will enable BPOs to meet the demands of clients, provide exceptional service and balance the costs to win the business.


Enterprise Call Centre

If you are providing high value products and want to ensure your communication channels are in line with your brand then you will be requiring enterprise call centre software. It is modern platforms that drive business growth. Brands are fighting for position in their marketplace and winning customers is a challenge. Once customers are onboard you must ensure that you are delivering a service that they are proud of and enable them to have the best customer experience possible. Investing in the appropriate software will ensure that you are equipped for this.

Not For Profit