Hands up if telemarketing is still one of the primary means by which your enterprise wins or...
The MaxContact solution now allows contact centre agents to interact with customers from any Teams...
Discover what people have been saying about MaxContact in online publications referencing the company and its contact centre solutions
Online Publications
Hands up if telemarketing is still one of the primary means by which your enterprise wins or retains business?
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The MaxContact solution now allows contact centre agents to interact with customers from any Teams endpoint and helps contact centre agents and business users communicate and collaborate more effectively.
Allowing agents to work flexibly can be good for them and good for the bottom line, provided your systems and processes are sound.
The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.
Staying ‘open all hours’ can deliver significant benefits for businesses that put the right infrastructure and processes in place.
The mass move to remote working has made some Australian contact centres vulnerable to compromise and disruption.
We’re delighted to have been nominated, along with one of our key partners, for the specialist category at the NZ Reseller News Innovation Awards.
We've teamed up with CommsChannel as our managed services partner. Check out this article by IT Brief to learn more.
We’ve been nominated for an ARN Innovation Award. We’re honoured to be a part of such a diverse and creative event. Read this article by ARN to know more.
